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Convin.ai
Customer ServiceContact Center Quality Assurance
The AI-powered Revenue & Conversation Intelligence Platform
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Convin.ai
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About the Convin.ai
Convin.ai is an AI-powered conversation and revenue intelligence platform designed to help sales, support, and marketing teams improve customer interactions and drive better business outcomes. It automatically records, transcribes, and analyzes customer conversations (across calls, video meetings, and chat) to provide actionable insights. Key features include call monitoring and scoring, sentiment analysis, competitor tracking, deal intelligence, sales coaching, compliance management, and agent performance analytics. By leveraging artificial intelligence and natural language processing, Convin.ai helps businesses understand customer needs, identify revenue opportunities, automate quality assurance, and enhance team productivity and training. It integrates with popular CRM, communication, and conferencing tools.