Product
Jira Service Management
IT ManagementService Desk
The only service desk built on Jira.
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Jira Service Management
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About the Jira Service Management
Jira Service Management is a service desk and IT service management (ITSM) platform developed by Atlassian. It's built on the core Jira platform, providing a collaborative environment for IT, development, and business teams. The software helps organizations streamline their IT support, customer service, and other business processes through features like a self-service portal, a knowledge base, automated workflows, and conversational ticketing. It's designed to help teams respond to and resolve incidents, manage changes, and deliver exceptional service experiences.