Product
Aircall
Customer ServiceCall Center Infrastructure
The Cloud Phone System for Modern Teams
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Aircall
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About the Aircall
Aircall is a cloud-based phone system designed for businesses, particularly sales and support teams. It transforms phone communication into an integrated and collaborative experience by seamlessly integrating with popular CRM, helpdesk, and productivity tools (e.g., Salesforce, HubSpot, Zendesk, Pipedrive, Slack, Microsoft Teams). Key features include local and toll-free numbers, call routing, IVR, call recording, call analytics, shared call inbox, and click-to-dial functionality. Aircall aims to enhance team productivity, improve customer satisfaction, and provide actionable insights into call performance.