Product

About the ChurnZero

ChurnZero is an advanced customer success management platform designed to help SaaS and subscription businesses reduce churn, increase retention, and drive revenue growth. It uses proprietary AI to analyze customer health, sentiment, and engagement patterns across emails, meetings, support tickets, and behavior, providing teams with comprehensive relationship scores and actionable insights. Features include AI-powered engagement workflows, digital interactions, predictive analytics, sentiment tracking, success plan automation, and integration with communication platforms like Zoom, Gong, and Chorus. ChurnZero enables proactive customer lifecycle management with predictive personalized journeys, smart task automation, and scalable AI-generated video content through Synthesia integration. The platform helps customer teams succeed at scale through real-time data visibility and collaborative tools.