Product

About the Dialpad Connect

Dialpad Connect is a cloud‑based business communications product within the Dialpad suite that provides calling, messaging, and collaboration in a single interface, backed by Dialpad AI for transcription, summaries, and analytics. It integrates with tools like Salesforce, Zendesk, Microsoft Teams, and Google Workspace so users can handle calls and messages in their existing workflows, while AI features support search, quality monitoring, and multilingual experiences.