Product

About the Dovetail

Dovetail is an AI-native customer intelligence platform designed to help product, design, and research teams centralize, analyze, and share customer feedback and research insights. It allows users to import data from various sources (interviews, surveys, support tickets, app reviews, etc.), automatically identify themes and patterns using AI, synthesize findings, and create compelling reports with video and audio highlights. Dovetail aims to foster customer empathy, accelerate insights generation, prioritize roadmaps effectively, and ensure data compliance for businesses looking to make customer-driven decisions.