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About the Experience.com

Experience.com is a comprehensive Experience Management (XM) platform that helps businesses capture, understand, and act on feedback across the entire customer journey, as well as employee experiences. It provides tools for collecting customer feedback (surveys, reviews), managing online reputation, driving referrals, generating testimonials, and fostering employee engagement. The platform integrates features for online review management (Google, Yelp, etc.), NPS/CSAT/CES surveys, social media publishing, listings management, and advanced analytics to provide actionable insights. Experience.com aims to elevate every customer and employee interaction, leading to increased customer loyalty, improved employee retention, and ultimately, accelerated business growth, particularly in industries like real estate, mortgage, and automotive.