Product
Freshdesk
IT & IT SecurityHelp Desk
Modern and intuitive customer support software for businesses of all sizes
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Freshdesk
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About the Freshdesk
Freshdesk is a cloud-based customer support software developed by Freshworks that helps businesses manage customer conversations across email, phone, chat, social media, and more in a unified platform. Designed for ease of use and scalability, Freshdesk offers powerful features such as AI-powered ticketing, self-service portals, automation, SLA management, team collaboration tools, and robust reporting capabilities. With seamless integrations and support for omnichannel engagement, Freshdesk empowers support teams to deliver faster, more personalized service while increasing agent productivity and customer satisfaction.