Product
Freshservice
Gaming & HospitalityCasino Management (CMS)
Cloud-based IT service management (ITSM) platform with ITIL-aligned workflows and omnichannel support
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Freshservice
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About the Freshservice
Freshservice is a cloud-based IT service management platform developed by Freshworks. It offers ITIL-aligned workflows, including incident, problem, change, release, and asset management. The platform provides omnichannel support through various channels such as email, phone, chat, and social media, enabling IT teams to deliver efficient and personalized service. Freshservice also integrates with popular collaboration tools like Slack, Microsoft Teams, and Zoom, enhancing team collaboration and productivity.