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Front
Customer ServiceComplaint Management
The customer communication platform that unites teams and delights customers.
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Front
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About the Front
Front is a customer communication platform that unifies all customer interactions – including email, chat, social media, and messaging apps – into a single collaborative inbox. It empowers teams to work together more efficiently on customer-facing communications, providing shared drafts, internal comments, and routing rules to streamline workflows. Front helps businesses deliver personalized and efficient customer service, sales, and operations by centralizing conversations, automating tasks, and offering deep integrations with other business tools.