Product
Front
Customer ServiceCustomer Communications Management
The customer communication platform for teams.
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Front
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About the Front
Front is a customer communication platform that unifies all customer-facing channels—like email, social media, chat, and messaging apps—into a single inbox for teams. It enables collaborative customer support, sales, and operations by allowing multiple team members to manage conversations, assign tasks, and track performance collectively. Key features include shared inboxes, automation rules, internal comments, analytics, and integrations with numerous business tools. Front aims to streamline communication workflows, reduce response times, and enhance team collaboration for a better customer experience.