Product

About the Fyno

Fyno is a cloud-based customer communication management (CCM) platform designed to simplify and optimize multi-channel notification workflows for product and engineering teams. It acts as a middleware, connecting various communication channels (like SMS, WhatsApp, Email, Push, In-app, IVR, and RCS) and their respective providers through a single API and a no-code UI. Fyno helps automate communication pipelines, ensuring high deliverability, cost optimization, and real-time observability. Its features include a visual workflow builder, intelligent routing and failover mechanisms, unified template management, user preference handling, detailed analytics, and robust security measures (encryption, masking, access controls). Fyno aims to reduce engineering overhead, accelerate communication deployment, and ensure compliance for businesses across various industries, including banking, lending, and logistics.