Product
Gladly
Sales and serviceCall Center
Customer service platform for personalized, seamless experiences
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Gladly
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About the Gladly
Gladly is a cloud-based customer service platform designed to help businesses deliver personalized and seamless customer experiences across multiple channels. It offers tools for unified customer profiles, real-time messaging, case management, and analytics. Gladly supports communication via voice, chat, email, SMS, and social media, enabling agents to handle customer interactions efficiently and with full context. The platform integrates with CRM and business systems to streamline workflows and enhance customer satisfaction.