Product

About the GoTo Connect

GoTo Connect is a unified communications as a service (UCaaS) platform that brings together a cloud-based business phone system (VoIP), video conferencing (GoTo Meeting), and team messaging into a single, integrated application. Designed for small to midsize businesses, it aims to streamline internal and external communications, improve collaboration, and enhance customer experience. Key features include a visual dial plan editor, smart call routing, multi-level auto attendants, call queues, call recording, voicemail transcription, and real-time speech analytics. Recent advancements include AI-powered features like an AI Receptionist for 24/7 call handling, AI call summaries, transcripts, and analysis, making every conversation more productive and efficient. It offers robust integrations with CRM and business applications.