Product

About the Guru

Guru is an AI-powered knowledge network and knowledge management platform designed to centralize a company's collective intelligence and make it instantly accessible to employees right where they work. Unlike traditional, static knowledge bases, Guru actively helps surface verified, contextually relevant information across all your tools (Slack, Microsoft Teams, Salesforce, Zendesk, Google Workspace, etc.) without requiring users to switch applications. It leverages AI to organize, retrieve, and suggest critical knowledge, transforming scattered information into a single source of truth. Key features include AI-powered search, AI-generated answers, expert verification workflows (to ensure content accuracy), browser extensions, content cards (bite-sized, searchable knowledge), announcements, and robust analytics to identify knowledge gaps. Guru is particularly beneficial for customer support, sales enablement, internal communications, and onboarding, empowering teams to reduce repeated questions, improve consistency, and boost productivity by delivering trusted answers in the flow of work.