Product

About the Help Lightning

Help Lightning is a leading remote assistance software that uses merged reality technology to enable experts to virtually "be there" with customers or field technicians. It allows two video streams to be merged into a single view, creating a highly intuitive and immersive support experience. This unique approach enables experts to use their hands and tools to guide the person on-site, providing real-time visual assistance as if they were physically present. Help Lightning is widely used in various industries, including manufacturing, medical devices, utilities, and telecommunications, to improve first-time fix rates, reduce travel costs, enhance training, and provide immediate support.