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Intercom
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AI-powered customer service platform that delivers faster, more personalized support
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Intercom
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About the Intercom
Intercom is a modern, AI-enhanced customer service platform designed to help businesses deliver real-time, personalized support at scale. With its conversational support approach, Intercom combines live chat, AI bots, a help center, proactive messaging, and ticketing into one integrated workspace. Its robust automation and AI capabilities—such as Fin, Intercom's GPT-4-powered support bot—reduce response times and improve agent efficiency. Intercom supports multi-channel engagement and offers deep integration with CRMs, analytics platforms, and third-party tools to help companies provide seamless and contextual customer experiences.