Product

About the LogMeIn Rescue

LogMeIn Rescue is a powerful, secure, cloud-based remote support solution designed for enterprise IT helpdesks and customer support centers. It enables technicians to connect to, diagnose, and troubleshoot issues on a wide range of devices including PCs, Macs, smartphones, tablets, and even IoT devices. Key features include remote control, comprehensive system diagnostics, file transfer, session recording, live chat with real-time translation, mobile support add-ons (including screen sharing for mobile devices), and extensive customization and branding options. Rescue aims to provide fast, frictionless, and secure technical support, improving resolution times, customer satisfaction, and overall support efficiency.