Product

About the Lyssna

Lyssna is a remote user research platform that helps organizations deeply understand their audience's desires and preferences to inform product, design, and marketing decisions. It offers a comprehensive suite of unmoderated and moderated user research methods, including live website testing, prototype testing (with Figma integration), concept testing, surveys, five-second tests, first-click tests, preference tests, card sorting, and tree testing. Lyssna also provides access to a large research panel (690,000+ participants across 120+ countries) with extensive demographic filtering, as well as features for recruiting, scheduling, and managing user interviews. The platform emphasizes data analysis with AI-generated summaries, tagging, filtering, and various reporting visualizations (e.g., heatmaps, click maps, Sankey charts) to streamline insight generation and sharing. It is designed for enterprise use, with features like team management, custom terms, custom password policies, and single sign-on (SSO) support, and is SOC 2 compliant.