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NobelBiz OMNI+

Governance Risk and Compliance
Call Compliance

All-in-one cloud contact center solution designed to combine ease of use with a complete productivity set of tools and low IT overheads, topped with unique differentiators: High server redundancy with almost 100% up-time. Built-in compliance toolset.

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NobelBiz OMNI+

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About the NobelBiz OMNI+

NobelBiz OMNI+ is a comprehensive, cloud-based omnichannel contact center software solution that provides a unified platform for managing customer interactions across voice, SMS, email, and social media from a single, intuitive interface. It offers a rich set of features including intelligent predictive dialing, real-time performance analytics, automated call distribution (ACD), omnichannel routing, and robust CRM integrations (e.g., Salesforce, Zoho CRM, Microsoft Dynamics 365). Designed for both inbound and outbound operations, NobelBiz OMNI+ emphasizes high server redundancy, built-in compliance tools (PCI DSS, SOC2 Type2, TCPA, STIR/SHAKEN), and work-from-home capabilities, enabling businesses to optimize agent productivity, enhance customer experience, and ensure regulatory adherence.

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