Product

About the PCIPal

PCI Pal is a global cloud provider of secure payment solutions for contact centers and businesses handling Cardholder Not Present (CNP) payments. Its core mission is to enable organizations to take payments securely across various communication channels (voice, chat, social, email, SMS) without bringing their environments into the scope of PCI DSS (Payment Card Industry Data Security Standard) and other card payment data security regulations. PCI Pal utilizes patented technologies like DTMF (Dual Tone Multi Frequency) masking, AI-powered speech recognition, and secure digital links to protect sensitive payment card data, reduce PCI DSS compliance scope, and enhance the customer and agent experience. The solutions are cloud-native, hosted on AWS, and are designed for global scalability and seamless integration with existing telephony, CRM, and payment systems.