Product
Podium
Customer ServiceCustomer Communications Management
The easiest way to get more reviews, collect payments, and manage all your customer messages.
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Podium
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About the Podium
Podium is an interaction management platform designed primarily for local businesses. It consolidates various customer communication channels into a single inbox, enabling businesses to manage messages, collect payments, gather online reviews, and engage with customers more effectively. Key features include webchat, text messaging, payment processing via text, reputation management (review requests), and customer feedback tools. Podium aims to simplify customer interactions and help local businesses grow by improving their online presence and customer relationships.