Product

About the Salesforce Maps

Salesforce Maps is a powerful location intelligence solution that seamlessly integrates mapping, routing, and territory management capabilities directly within the Salesforce CRM platform. It empowers sales and service teams to visualize their CRM data on an interactive map, providing a geographical context to customer interactions, leads, and service requests. Key functionalities include optimized route planning for field reps, intelligent scheduling of visits (including visit plans and windows), territory design and management based on geographic boundaries and business data, live tracking of field resources, and data visualization through customizable layers, heat maps, and thematic maps. Salesforce Maps helps businesses increase sales productivity, improve customer service, reduce travel costs, and make more informed strategic decisions by leveraging location-based insights.