Product

About the Smartsupp

Smartsupp is a customer communication platform that combines live chat, AI-powered chatbots, and visitor video recordings to help businesses understand and engage with their website visitors and customers. It enables real-time communication, automates responses to common queries, and provides insights into user behavior on the website. Key features include a customizable chat widget, proactive chat invitations, conversation history, team collaboration tools, and integration with e-commerce platforms. Smartsupp aims to increase sales, improve customer support, and personalize the online customer experience, particularly for e-commerce and small to medium-sized businesses.