Product

About the Sprinklr Social

Sprinklr Social is an AI-powered social media management platform that enables large enterprises to scale their social media efforts across numerous channels. It provides a comprehensive suite of tools for publishing, engagement, reporting, and more, across 30+ social and messaging channels. Key features include an omnichannel publisher, an editorial calendar for content planning, an engagement dashboard to manage all conversations, robust reporting and analytics for performance insights, and UGC management. Sprinklr Social is known for its enterprise-grade governance, advanced automations, highly customizable workflows, and industry-leading AI, helping brands maintain consistency, maximize reach, drive revenue, and protect their brand reputation on social media. It integrates with Sprinklr's broader Unified-CXM platform, encompassing marketing, insights, and service.