Product

About the Unbabel

Unbabel is an AI-powered Language Operations (LangOps) platform that helps businesses eliminate language barriers in customer support and other enterprise communications. It combines advanced Machine Translation (MT) with a proprietary network of human editors to deliver fast, high-quality, and contextually accurate translations. Unbabel integrates seamlessly with leading CRMs and chat platforms (like Salesforce, Zendesk, Intercom), enabling real-time multilingual communication for customer service agents and localizing various content types. Key features include augmented machine translation, quality estimation, pipeline management, and detailed reporting on translation performance. Unbabel aims to improve global customer satisfaction, reduce operational costs, and enable businesses to scale their multilingual operations efficiently.