Product

About the Userlane

Userlane is a cloud-based digital adoption platform (DAP) that enhances software usage and adoption by providing interactive, step-by-step in-app guidance and real-time assistance. It helps enterprises accelerate onboarding, reduce training costs, and minimize support requests by guiding users through complex software processes without the need for formal training or IT support. Userlane's no-code interface allows companies to create customized software walkthroughs, tooltips, and virtual assistants. The platform offers advanced user segmentation, robust analytics, integration with major tools like Zendesk, HubSpot, Salesforce, and Google Analytics, and automation to improve user engagement and productivity. Userlane emphasizes democratizing software use by making applications intuitive and accessible for all users.