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UserTesting
Customer SupportExperience Management
Human Insight Platform for Experience Research
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UserTesting
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About the UserTesting
UserTesting is a leading experience research platform that enables organizations to gather human insights through video-based feedback. Founded in 2007 by Darrell Benatar and Dave Garr, the platform allows businesses to observe real users interacting with their products, websites, or applications. This approach helps teams understand customer behaviors, preferences, and pain points, facilitating data-driven decisions that enhance user experience and product development. UserTesting serves over 3,000 customers globally, including more than half of the world's top 100 most valuable brands, and is publicly traded on the NYSE under the ticker symbol USER.