Product

About the xMatters

xMatters is a leading service reliability and incident management platform that helps DevOps, SREs (Site Reliability Engineers), and operations teams automate workflows, manage on-call schedules, and accelerate incident response. It acts as an intelligent IT alerting software, cutting through alert noise by correlating events, suppressing redundant notifications, and routing critical information to the right people based on their skills, schedule, role, and location. Key features include a code-free workflow builder, adaptive incident management, real-time performance analytics, automated event correlation, and enriched notifications. xMatters aims to reduce MTTR (Mean Time To Resolution), improve collaboration during incidents, ensure critical services remain operational, and enable faster, more confident software releases. It integrates with a vast ecosystem of monitoring, IT service management (ITSM), and collaboration tools to provide a comprehensive, closed-loop incident resolution process.