Product

About the Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access software designed for IT support technicians, customer service professionals, and managed service providers (MSPs). It enables users to securely connect to and troubleshoot remote computers, mobile devices, and servers from anywhere. Key features include instant and scheduled remote support sessions, unattended remote access, file transfer, screen sharing, chat, session recording, voice and video chat during sessions, and remote power options (wake on LAN, reboot). Zoho Assist is highly customizable, brandable, and offers a robust API for integration with help desk, CRM, and other business applications. It prioritizes security with features like two-factor authentication, SSL encryption, and GDPR compliance, making it a reliable choice for providing efficient and secure remote assistance.