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Zoho Desk
IT & IT SecurityHelp Desk
Context-aware help desk software for improved customer service
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Zoho Desk
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About the Zoho Desk
Zoho Desk is a cloud-based customer service and help desk platform that enables businesses to efficiently manage customer support across multiple channels. With tools for ticket management, automation, multi-channel communication, SLA tracking, and AI-powered assistance, Zoho Desk helps support teams provide timely and personalized responses. The software also offers in-depth analytics, a self-service knowledge base, and seamless integration with other Zoho and third-party applications. It is ideal for businesses of all sizes looking to enhance customer satisfaction and streamline service operations.