Product
Zoho Desk
Customer ServiceDigital Customer Service Platforms
A context-aware help desk ticketing software.
☆☆☆☆☆ 0.0 Based on 0 Reviews
Zoho Desk
Learn More
About the Zoho Desk
Zoho Desk is a cloud-based customer service and help desk software developed by Zoho Corporation. It provides a comprehensive platform for businesses to manage customer support activities from a centralized location. Key features include multichannel communication (email, phone, live chat, social media, instant messaging, web forms), a knowledge base for self-service, community forums, AI-assisted ticket assignment and resolution (Zia AI), workflow automation (Blueprint), and robust reporting and analytics. Zoho Desk aims to streamline support operations, improve response times, and enhance customer satisfaction for businesses of all sizes.